Hiring a Cleaner? Ask These Questions First (Insurance Matters)

Bringing someone into your Columbus home to clean is a trust decision. A good cleaner makes life easier. The wrong hire can leave you with damage, missing items, or a bill you did not expect. Before you book anyone, ask these questions first.

1. Are you insured — and bonded?

This is the most important question. A professional cleaner should carry general liability insurance to cover accidental damage, and a bond for added protection. Ohio Supreme Clean is bonded and insured — general liability through NEXT Insurance, plus a janitorial bond — both active. Ask any cleaner to confirm their coverage in writing before the first visit. If they cannot answer clearly, keep looking.

2. What exactly is included?

Get the list in writing. A standard clean, a deep clean, and a move-out clean are different jobs. Ask what is covered in kitchens and bathrooms, whether appliances inside are included or an add-on, and how extra rooms are handled. Clear scope means no surprises on the day.

3. How is pricing set?

Flat, clear pricing beats vague hourly guesses. At Ohio Supreme Clean, standard cleans are $139 for a studio or 1-bed, $189 for 2–3 beds, and $259 for 4+ beds per visit, plus Ohio sales tax where it applies. Deep cleans, move-out cleans, and post-construction work are quoted by scope, so the price is agreed before work starts. Very large homes should be confirmed with photos first so the price never changes on the day.

4. What are the recurring options?

If you want regular help, ask about schedules and savings. Weekly service and every-2-weeks service work differently, and discounts should apply to standard recurring visits — not be promised on first cleans or add-ons. Ask when a discount starts and what happens if a visit is skipped.

5. Who is coming, and how do you handle access?

Ask who will be in your home, how keys or entry are handled, and what happens if you need to reschedule. A professional service answers these plainly.

6. What if something is not right?

Ask about their fix-it policy before you need it. A good company wants to hear quickly and make it right.

Ready to book a bonded and insured clean in Columbus? Book at https://ohiosupremeclean.com/contact/ or call/text 380-246-4069.