Hiring a cleaner for the first time can feel like a leap of faith. You are inviting someone into your home, around your family and your belongings. Asking a few clear questions up front protects you, sets honest expectations, and helps you compare companies on more than just the lowest price. Here is what Columbus homeowners should ask before booking.

First, ask about insurance and bonding. A professional company should be able to say plainly whether it is bonded and insured, and what that coverage is for. Ohio Supreme Clean is bonded and insured — that means general liability coverage is in place and a janitorial bond backs the work. If a cleaner cannot answer this question clearly, or changes the subject, that is a reason to pause. Your home is too valuable to hand to an unprotected service.

Second, ask how pricing works. Is it flat rate or hourly? What size home does the price cover? Are there hidden fees? At Ohio Supreme Clean, standard cleans are flat: $139 for a studio or 1-bedroom, $189 for 2–3 bedrooms, and $259 for 4+ bedrooms, plus Ohio sales tax where it applies. First cleans and add-ons are always full price. Recurring savings start from the second visit: 20% off weekly visits ($111 / $151 / $207) and 10% off every-2-weeks visits ($125 / $170 / $233). Deep cleans, move-out cleans, and post-construction cleans are quoted by scope, so the price matches the actual work.

Third, ask what is included — and what is not. A standard clean, a deep clean, and a move-out clean are different jobs. Ask about kitchens, bathrooms, floors, dusting, and interior work, and confirm services the company does not offer so there are no surprises on the day. A clear written list beats a vague promise every time.

Fourth, ask how booking, deposits, and rescheduling work. How do you book? Is there a deposit? How much notice is needed to move an appointment? Clear answers here are a sign of an organized company that will also show up organized at your door.

Finally, ask who to contact if something is not right. A good company wants to hear from you and will explain how it handles feedback.

Ready to book with a bonded and insured Columbus cleaning company? Book your appointment through Jobber via our website — visit https://ohiosupremeclean.com/contact/ to book online, or call/text 380-246-4069. Ohio Supreme Clean serves Columbus and surrounding communities with residential and commercial cleaning at clear, flat prices.